Kosmos Request a review

Visibility, bookings and websites for lodges, camps, hotels and travel agencies in Tanzania. One named person looks after it all, and when something breaks, they answer.

The next one could be you.
819
and counting. The reasons Tanzanian businesses trust us with their online presence.

Your website is the front desk that never closes. We keep it open.

Most owners we meet have been here before. The site goes down in high season, the host does not reply, and the person who built it has moved on. You are left refreshing a page and losing bookings.

Kosmos is the other way to do it. One team, a person you can message on WhatsApp, and a site that is looked after the whole year, not only on launch day.

Billing is in shillings, and support is in English and Swahili.

Made for the people who sell stays and journeys.

What we do today, looked after in one place.

  • Visibility

    Steady monthly work to get you found for the stays and trips you sell, in the language your guests search in, on Google and beyond.

  • Bookings

    A website built to turn visitors into guests: clear prices on every room and trip, enquiry forms that work, and a WhatsApp button where guests expect it.

  • Website builds

    A considered, fast website designed for your property or your agency, with your own photographs and your own voice.

  • Maintenance and updates

    Hosting, security and fixes, plus new rooms, seasonal rates and fresh photographs done for you, so the site never looks forgotten.

  • Listings and ratings

    Your profiles on Booking.com, Tripadvisor and Google set up properly and kept current, with a simple way to ask every happy guest for a review after their stay.

  • Credentials

    If you are a member of TATO, IATA or the Tanzania Tourist Board, we show it properly: your membership details in the right place on your site and in the directories that list you.

Quiet is the goal.

When your website is looked after, you do not think about it. That is the whole job: you run the guest experience, and we make sure the front door is always open.

The Kosmos standard.

Four things you can hold us to.

A named person.
You will know who looks after your site, and how to reach them.
Plain-language updates.
Each month, a short note on what we did and what is coming, without the jargon.
No surprises.
Prices are agreed in shillings before we start, and billed clearly.
Calm when it breaks.
If something goes wrong, we tell you what happened, what we did, and what we are changing so it does not happen again.

Moving is the part everyone worries about. We do it for you.

Your current site stays live the whole time. Nothing changes for your guests until you say so.

  1. Send us your address.We review speed, security and how you show up in search, at no cost.
  2. We copy it across.The new site is built and tested next to the old one, at no cost to you.
  3. You switch when you are happy.We handle the technical change and stay on the line until it is done.

About us.

An acacia tree against the setting sun on the Serengeti plains

Kosmos is built by Sakura, a Tanzanian technology company that runs hosting, domains, messaging and payment records for businesses across the country. Kosmos brings that experience to the people who sell stays and journeys.

Who we are, and the numbers

Questions, answered plainly.

What is Kosmos?
Kosmos is a tourism technology service built for lodges, camps, hotels, travel agencies and the organisations that bring visitors to Tanzania. Today we build and look after websites, search visibility, listings and hosting. Booking, payments and channel tools are being built and will arrive in stages.
What is the best solution for my business?
If you run a property or a tour company, start with Operators: a website, a plan for being found, and care. If you represent many businesses, look at Destinations. If you manage parks, councils or national programmes, look at Enterprise. Not sure? Send us your website address and we will tell you plainly.
How is Kosmos different from other booking systems?
We are built in Tanzania. Billing is in shillings, payment records follow how guests here pay, by mobile money and bank, and support comes in English and Swahili from people who answer. And you deal with a named person, not a ticket queue.
How long does it take to get started?
For a website review it is a few days. For a new website or a move, we agree a plan with dates before we start and stick to it. The platform products will each publish their own onboarding steps when they open.
Do the products work with systems I already use?
We plan to connect with the tools lodges and operators already use: online travel sites, payment providers, accounting exports and messaging. Our partners page lists what is planned and what is live, and we say clearly which is which.
What does it cost?
Prices are agreed in shillings before we start and billed clearly. Websites and care are quoted per property or agency. Platform products will publish their prices when they open. A website review costs nothing.
Who uses Kosmos?
Kosmos is new, and we are opening it to its first tourism customers now. The team behind it already looks after businesses across Tanzania. See About us for who we are and the numbers.
Is my data secure?
Your guest and booking data belongs to you. We host it with care, back it up, and limit who can see it. When products open, each one publishes how it handles data.
What kind of support do you provide?
A named person looks after your account and answers on WhatsApp and email, in English and Swahili. If something breaks, we tell you what happened, what we did and what we are changing.
How many operators and destinations use Kosmos?
We will publish real numbers when we have them. We would rather show you a small true number than a large invented one.
Can Kosmos help me reduce commission paid to online travel sites?
Yes, in two ways. A website with a booking path of its own gets you more direct bookings, and Kosmos Connect will show what each channel costs you, so you can decide where to put your effort.
I am not sure which solution is right for me. Can you help?
Yes. Message us on WhatsApp or write to us, tell us what you run, and we will suggest where to begin. There is no cost and no pressure.

From Arusha to Zanzibar, and every camp in between.

Tell us your website address and we will reply with what we find. There is no cost and no obligation to move.